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Guangzhou - Johannesburg route: How to solve the difficult problem of sea freight export logistics? | Sea freight export case
Mar 28,2025
In the highly competitive foreign trade and marine logistics market, every order is like a fierce battle. Today, I'd like to share a true "reaction" story from our team, full of dry goods and customer acquisition techniques. Particularly for those of you who are in export businesses and are concerned about shipping logistics, don't miss it!
Potential opportunities behind information withdrawal
On one occasion, a customer sent a message in a group and quickly withdrew it, and our business manager saw the message in time. Retracted messages are like hidden treasures, and while others may think they have been missed, we know that with a quick eye and a quick hand, we can uncover the value. Sending a direct response to the customer at the first time to show that we can take on this route is the first step toward winning the opportunity.
Customers' impatience and concerns Customers quickly throw away their concerns and rush to deliver the goods, but still have not received the payment, and in such cases, finding a marine logistics company willing to cooperate is undoubtedly worse.
In addition, a shipment of their goods had arrived in Kuwait a year earlier and had gone awry because they did not meet the final shipment deadline; The air freight reported at the beginning of the year was "yellow" because of the uncompromising price. One time, a snake was bitten, and ten years ago, a well rope was afraid of.
This time, they were worried about the safety of the goods when they were delivered to the warehouse before they received payment, and they were afraid of incurring high warehouse rents. 
Resist your concerns and come up with the perfect solution.
We patiently explain, as long as we receive the customs declaration data and so on, we will operate as soon as the payment arrives, and at the same time quickly report the extremely advantageous price. Not only that, when the customer asked about the warehouse rent, it happened that the day we sent it was the second day of customs clearance, perfectly avoiding the warehouse rental problem, and the customer was very satisfied.
The key to success: a closed loop of professional, efficient and attentive service
This sale relied not on luck, but on professional strength. The fast quote is behind the precision control of price fluctuations in the maritime market and the deep foundation of cost accounting. Timely access is based on the team's unremitting online service spirit 24 hours a day; The pain points of concern are solved by knowing the details of export processes, customs rules, and warehouse logistics.
From the deployment of containers to ensure the right type of cargo to the planning of shipping routes, taking into account both timeliness and cost, to create the best solution for the customer, each step is linked.
We use practical actions to tell customers that choosing us is choosing worry free shipping export services, safely delivering goods from Guangzhou to Johannesburg, braving the wind and waves all the way, and arriving on the other side on time.
In the future, we will continue to uphold the concept of professional, efficient and customer-first, provide more export enterprises with high-quality marine logistics services, and help China's manufacturing go global.
If you are also concerned about export logistics, contact us and let us tailor the best sea logistics solution for you to solve your immediate needs!
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